hacksaw Terms and Conditions – What You Agree to When You Play

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the hacksaw platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. hacksaw reserves the right to verify your identity at any time and to request supporting documents as part of our compliance process. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable regulations.

2. Platform Use and Acceptable Conduct

The hacksaw platform is provided for personal entertainment purposes only and may not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform or gives you an unfair advantage over other players. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other players is strictly prohibited and will result in immediate account suspension. You are responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction within the Philippines. Content on the platform, including game titles, graphics, and software, is the intellectual property of hacksaw or its licensors and may not be reproduced or distributed without written permission. We reserve the right to modify, suspend, or discontinue any part of the platform at any time with reasonable notice where practicable. Continued use of the platform after any changes to these terms constitutes your acceptance of the updated terms.

3. Deposits, Withdrawals, and Payments

All transactions on the hacksaw platform are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider, and processing times may vary depending on the method used. Withdrawals are subject to identity verification and may require you to submit supporting documents before funds are released. hacksaw does notaccept responsibility for delays caused by third-party payment processors or banking institutions outside our control. You must only use payment methods registered in your own name; use of third-party payment accounts is not permitted and may result in account suspension. Any funds deposited must not originate from illegal sources, and by making a deposit you confirm that your funds are from a legitimate origin. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction.

4. Betting, Gaming Rules, and Outcomes

All bets and wagers placed on the hacksaw platform are final once confirmed, and no cancellations or amendments can be made after a bet has been accepted by the system. Game outcomes are determined by certified random number generation systems or, in the case of live casino, by the physical outcome of the game as conducted by the live dealer. In the event of a technical fault or disconnection during a game round, the platform will attempt to resolve the round based on the last confirmed game state; where this is not possible, the affected stake may be returned to your account balance. hacksaw reserves the right to void any bet that was placed in error, placed on an event with an obvious pricing mistake, or placed in violation of these terms. Sports betting markets are subject to the rules of the relevant sport and governing body, and results are settled in accordance with official sources. Players are responsible for understanding the rules of each game or market before placing a wager. Winnings are credited to your account balance and are available for withdrawal subject to the verification requirements described in Section 3.

5. Responsible Gaming

hacksaw is committed to promoting safe and responsible gaming for all players in the Philippines. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods, all of which are accessible through your account settings or by contacting our support team. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of these tools without delay. Players who have self-excluded must not attempt to open new accounts or circumvent the exclusion in any way; any account opened in breach of a self-exclusion will be closed immediately. Full details of the responsible gaming tools and support resources available to Filipino players are set out on our Responsible Gaming page. We may also apply protective measures to your account if we identify patterns of play that suggest potential harm, and we will communicate any such action to you by email. Gaming should always remain an enjoyable form of entertainment, and we encourage all players to set personal limits that reflect their financial situation.

6. Privacy and Data Use

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with our legal obligations under Philippine law. Your data will not be sold to third parties, and it will only be shared with service providers who assist us in delivering the platform under strict confidentiality agreements. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting us at [email protected]. We use industry-standard security measures to protect your data from unauthorised access, loss, or disclosure. Any changes to our data practices will be reflected in an updated Privacy Policy, and continued use of the platform after such changes constitutes your acceptance.

7. Limitation of Liability

hacksaw provides the platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by applicable Philippine law, hacksaw shall not be liable for any indirect, incidental, or consequential losses arising from your use of or inability to access the platform. We are not responsible for losses resulting from events beyond our reasonable control, including but not limited to internet outages, power failures, or actions of third-party service providers. Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded by law. You acknowledge that online gaming carries inherent financial risk and that you participate entirely at your own discretion and risk. Our total liability to you in connection with any single incident shall not exceed the amount of funds held in your account at the time of the incident. If you believe you have experienced a platform error that affected a game outcome or transaction, please contact [email protected] within 30 days of the incident.

8. Changes to These Terms

hacksaw reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect. The updated terms will be posted on this page with a revised effective date. If you do not agree with any changes to the terms, you should stop using the platform and may request account closure by contacting [email protected]. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed of the current terms that apply to your use of the platform. For any questions about these terms, our FAQ page provides additional guidance on common topics.